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Easy Returns
Our Return Process
At Carlsbad Cavemen Gear, we want you to be completely satisfied with your purchase. If you need to return an item, simply contact us within 30 days of receiving your order. Ensure the product is unworn and with tags attached for a hassle-free return.
Steps for Returns
1. Notify us via email or phone to initiate a return. 2. Pack the item securely, including the original packing slip. 3. Ship the package using a traceable shipping method. You will receive a full refund within 7-10 business days once we receive the item.
Exchanges and Store Credit
If you prefer to exchange an item or receive store credit instead of a refund, please mention this in your return request.
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